Business conditions and terms
Business conditions shall remain in force for a purchase in an internet shop on behalf of the operator known as AFG SECURITY-CORPORATION, s.r.o. of: Javorova 451/32, 958 04 Partizanske, IČO: 36 258 113 ( hereinafter referred to as „seller“) concluded through a network electronic store www.afg.sk (hereinafter referred as „system“). Rules and responsibilities of a seller and its costumers are specified by following conditions.
An order and a contract of purchase
- All orders booked by this internet shop are considered to be obligatory. By sending an order buyer confirms his acquaintance and agreement with all business conditions as well as with a claim order.
- An order is an offer of a contract of purchase. An order and a contract of purchase shall remain in force from the moment of an acceptance of the ordered product by a buyer.
- An electronic orders come into force since all statements and data marked in a registration form are completed as well as the order is agreed.
- An address listed in the registration form shall remain a delivery place.
- The buyer shall own the product since the product is took over by him and the price of the product as well as other charges of the seller are paid.
- By completing the registration form or sending the order through the internet shop buyer agrees with collection and storage of his personal information and his purchasing ( Privacy policy).
- Buyer is allowed to cancel an order motiveless unless it has been confirmed by seller. After the confirmation cancelling is possible just in case of delivery terms´failure by seller. In case of cancellation of the confirmed order a buyer is assessable to pay the seller an accrued loss. The seller is free to set up a claim to the settlement of the loss especially in case of purchasing a product which has been necessary to book concerning a customer´s request or in case of investing provable costs by the seller. Cancellation of charges could range to the 50% of the product´s total price.
Limited Sale
- Due to the valid law purchasing of some kinds of our products is limited by the age of 18 years, including these kinds of products:
- self defensive products(stun guns, defensive sprays, batons, tonfas)
- For purchasing these products in our e-shop it is necessery: to send a photocopy of both sides of your Identity Card either:
- by fax (fax number 0387499240, or
- by e-mail to:
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)
- It is not possible to process the order containing any of products listed above without accomplishing terms listed above and consequently this order shall be cancelled. Concerning an agreement with us it is possible to process this order without any confrontation.
- All personal information added additionally are considered to be private and are treated in compliance with terms listed in the clause Privacy policy.
Sale Abroad
Have you found a product on our web site which you would like to buy but you are currently staying abroad?
We seek to accord requests of all our customers no matter the delivery place. In case this place is outside Slowakia we are able to solve payment and delivery conditions individually according to your address and size as well as weight of a booked product.
Acoustic Weapons:
Our deactivated original firearms for display reasons are sold inside EU. They all are demilled according the law of Slovak Republic. Every decoration item comes with a business document stating kind of ex weapon, serial and changes done to the ex weapon in english language.
If you buy decoration weapons you need to proof to us that you are 18 years or order via email/fax or letter. We need this proof only for your first purchase with us - if we have it we do not need it for future transactions.
Please make sure decorations are ok for your national law to be received. if you have to fully steps of legalization like a licence or registration the decoration object - then please take care of this!
We do not ship outside the EU!
Payment methods
- Payment order directly to our bank account in Tatrabanka
Transport and delivery terms
For foreign customers it is very important to know the price for transport of our products. This price is calculated individually according to the total sum of the order, size, weight and delivery address. We are able to provide you this information before your order is sent.
Since you accept these terms there is no obstruction to complete our bussiness. For shipping goods abroad we use Slovak Post Office services or UPS courier.
For delivery to Czech republic we require payment for the product and transport by UPS in reduction to Kc according to the current rate of national bank of Slovakia NBS (www.nbs.sk).
Transport and delivery terms
- Otherwise unless otherwise mentioned, all goods will be shipped within 7 working days since the order is confirmed. If an ordered product is not possible to make or provide or inadequate charges are predictable, a seller is not bound by the order but is due to notify a buyer within 3 days.
- We will inform you about the delivery of the product as well as conditions and changes of the order by e-mail. You can check the order by signing in to our system.
- For regular delivery to the address listed in the order we use Slovak Post Office service.
- For delivery of a product to the EU countries or other countries it is obligatory to make an agreement between a seller and a buyer concerning a mutual written agreement with the price, shipping fees and all other delivery regulations.
- If any product is out of stock or there are other non-predictable conditions, a seller is allowed to extend a delivery date. You will be notified about this change by e-mail or phone.
- In acute case( for ex. delivery of a product as a gift or within an exact time) a customer can require a prior despatch of the order by calling to our phone numer, by e-mail or SMS message along with sending an order. We will deliver a package by a courier UPS within 24 hours (the next working day).
- If some part of an ordered product is out of stock or it is necessary to offer this product, we will suspend the order and you will be notified about the possible date of a despatch of the order. You can require an available part of a product immediately and the rest as soon as possible. In this case you are due to pay shipping fees for both packages.
- An ordered product will be delivered by Slovak Post Office service. An irregular sized or a product of more than 30kg will be delivered by other agreed way.
- A commercial company AFG SECURITY-CORPORATION, s.r.o. cannot be responsible for delayed deliveries caused by the carrier, post office or retarded delivery from the producer.
Payment conditions and methods
- Concerning retail sale we can provide these payment methods:
- Payment directly to the bank account of our company AFG SECURITY-CORPORATION, s.r.o. - 70,-Sk
- C.O.D.(cash on delivery) by Slovak Post Office - 119,-Sk
- C.O.D. by UPS courier - 199,-Sk
- In cash in the head of the company according to the invoice and a receipt.
- Transmitted invoice represents a bill of delivery.
- All prices listed in our e-shop include DPH.
- If a seller breaks a contract by reason of impossibility to provide the ordered product, he is due to notify a buyer and refund money or advance payment within 15 days.
- Payment conditions and methods are specified on the page of Payment methods and postal charges.
Undelivered packages
- Since a package has not been delivered not by our fault(a recipient has not been found or a package has not been taken by a recipient; etc.), we will notify a buyer by e-mail together with an apply for information what to do with his order. We expect an answer within 7 days.
- If a customer demands dispatching a package repeatedly we charge the second service charge as well as postal charges again.
- Dispatching a package repeatedly is possible just with the payment in advance.
- If a customer does not answer in time, an order will be cancelled. Of course a customer will be notified. In this case other purchasing of this customer will be possible just through a payment in advance (through a bank transfer). If a payment passes without any problems, this kind of payment restriction for other orders will be cancelled.
- Potential claims will be processed in accord with AFG SECURITY-CORPORATION,s.r.o. e-shop claim order and law and order valid in Slovak republic.
Cancellation of a contract of purchase
- If a customer changes his mind for any reason, the cancellation will be acceptable within 7 working days of receipt or concluding a contract in case a seller’s notification according to § 10 act No. 108/2000 Z.z.
- Considering a cancellation of a contract of purchase both a seller and a buyer are due to refund or replace all mutual agreed admissions.
- If a customer decides for a cancellation of a contract within 7 days, it is obligatory to meet following conditions:
- Contact us and send back with the following: application of a cancellation, number of an order, name and surname, the date of a purchase and a number of his bank account or an address for refund of money.
- If a buyer took a product, he is due to send it back to our address listed in a section Contact following these conditions:
- products must be returned in the original conditions and undamaged package
- products must be unused
- products must be undamaged
- products must be completed (including a packing bill)
- products must be sent together with a receipt
- If you fill all conditions concerning returns listed above, we will refund money to your account within 14 working days from receiving a product.
We want to ask you to register products insured because we do not guarantee a loss of it. We do not accept C.O.D. packages.
- We want to ask you to register products insured because we do not guarantee a loss of it. We do not accept C.O.D. packages.
- We regret we cannot offer a refund and cannot accept a cancellation of an order in case of breaking some of the conditions listed above so products will be sent back and a buyer will be in charge of it.
Privacy policy
- For completing your order it is necessary to register your personal information.
- Providing with your personal information is optional and voluntary but in case you do not provide us with these information you will be not allowed to shop in our e-shop.
- AFG SECURITY-CORPORATION s.r.o. respects your privacy and collect just a kind of information which is necessary for an easy personal identification (name, address, e-mail address, information to prove your legal title for purchasing limited products in our e-shop) and which we need to provide the best services.
- In case ad hoc our company can require other personal information ( if it is requisite by a legal enactment) but just in order to providing you with a qualificated service and under the condition you have been previously notified with these events. Providing us with these information is up to you.
- Personal information attached to the order and notified during signing in is considered to be private and is protected against misuse. If you are asked to provide us with other additional records (copy of your Identity Card), personal information which is mentioned is handled in the way listed in these bussiness terms.
- By sending us an order a buyer consents with processing of personal information.Our primary purpose in collecting personal information is to provide you with a safe business, services and check an age of a buyer. If you provide an infant or teenager person with personal information in order to buy some of the age-limited products (marked in our menu), you are responsible for breaking legal enactments.
- AFG SECURITY-CORPORATION s.r.o. uses your personal information to complete your requires and imrove services of our company.
- AFG SECURITY_CORPORATION s.r.o. does not sell, rent or provide third parties with your personal information for their marketing purposes without your explicit consent.
- AFG SECURITY-CORPORATION s.r.o. may use some of your personal information for statistical analysis,tests and announcements providing that any identification personal information of a concrete person will not be gained.
- AFG SECURITY-CORPORATION s.r.o. is bound to provide shipping companies with some part of your personal information. These companies are responsible for a protection of your personal information in line with legal order of Slovak republic.
- Providing us with your personal information is optional. AFG SECURITY-CORPORATION s.r.o. is allowed to use, store and discard your personal information in line with interial jurisdic acts of the company, especially in line with the act No.428/2002Zb. about privacy policy.
- According to § 20, ods. 3 act about privacy policy you are able to protest in writting against addtitional processing or using of your personal information also in case of post, fax, e-mail or phone contact.
- If you provide us with your personal information you are able to change or delete these data under the condition that you will notify us by phone,fax or e-mail.
- AFG SECURITY-CORPORATION s.r.o. may contact you just in case of providing us with your phone (fax) numer or e-mail address. If you do not wish to receive information about our products, simply coose one of the methods listed above.
- If you are interested in updating your personal information or you would like to be exactly notified about privacy policy and security of personal information, contact us by one of the methods listed above.
- AFG SECURITY-CORPORATION s.r.o. stores your personal information and it is protected against unauthorized access and disclosure by a method which is specified in an interial jurisdic act of our company.
- AFG SECURITY-CORPORATION s.r.o is authorized to update data listed on this web site concerning privacy policy.
Complaining terms and conditions of our online store
Regarding Slovak Republic Code Civil we provide products with 2 years guarantee (begins by the day of receiving a product). It does not referred to products which were damaged by a mistaken handling or usage. A buyer is due to prove that a product was bought in our e-shop.If a defect is removable, it will be removed free of charge and in time. A seller is due to remove a defect or replace a damaged product for an undamaged one.
Final Terms
These business conditions and terms are valid in the version of web sites of a seller from the day of sending an order by a buyer. By sending an order a buyer accepts all business conditions‘ clauses as well as a valid price of an ordered product (including postal charges)listed on the web site of our e-shop from the day of sending an order unless otherwise agreed.
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